Satisfaction Guarantee
If you are not 100% satisfied with your map, SchoolMapSales.com will create a new map for you at no charge.

Mistakes by the SchoolMapSales Staff
First and foremost, we want you to get the map you need. If the people here at SchoolMapSales make a mistake, we will simply correct the error by replacing the map. There is no additional charge to you, and we apologize for any inconvenience.

I ordered the wrong map!
If you find that you have ordered the wrong map, we can help. Call us to discuss the map you want. Return the map in its original and re-sellable condition. We will apply the cost of the original map to the replacement.

What you should do:
1. Call us withing 2 days of receipt of your map
2. Get the Return Authorization Number (RAN) by completing the Return Request
3. Return the product within 10 days of when the RAN was issued

What SchoolMapSales WILL NOT DO:
1. Accept any returns that are not pre-authorized, or don't have a Return Authorization Number (RAN)
2. Issue a RAN after 2 days after receipt of the product
3. Issue a RAN without a completed and signed Return Request
 

SchoolMapSales will accept a returned product in its original and re-sellable condition. The product must be free of any alterations, including staples, tape tracks, pinholes and effect of mounting.

What you should do:
1. Call us withing 2 days of receipt of your map
2. Get the Return Authorization Number (RAN) by completing the Return Request
3. Return the product within 10 days of when the RAN was issued

What SchoolMapSales WILL NOT DO:
1. Accept any returns that are not pre-authorized, or don't have a Return Authorization Number (RAN)
2. Issue a RAN after 2 days after receipt of the product
3. Issue a RAN without a completed and signed Return Request
4. Accept any return after 10 days after the RAN was issued
5. Accept any product not in its original and re-sellable condition
 

All returns have a Return Authorization Number (RAN). Call your Client Service Representative; they will process your request.
Complete the Return Request and they will provide you with your RAN.

Any products returned without this number will not be accepted.